---
title: Mall Directory Software | Mappedin
description: Mappedin's Digital Directory provides 3D interactive maps to help shoppers locate the products, brands, and stores they love at your shopping malls.
---

# Mall Directory Software

A seamless indoor mapping experience for your shopping malls

Mappedin’s Digital Directory software allows users to discover more of your shopping mall with interactive zoom and rotate controls and predictive Smart Search. Pre-built with categories, amenities, and robust search functionality, Mappedin's Digital Directory helps users easily locate their destination. 

![mappedin-directories-cropped](https://info.mappedin.com/hubfs/Product%20Images/Directory/mappedin-directories-cropped.png "mappedin-directories-cropped")

## Get a Free Demo

## Key Features of Digital Directories

##### 3D Interactive Maps

Pan, zoom, and rotate the maps for maximum discovery

##### Powerful Navigation

Add search and category listings to your digital mall directory

##### Real-Time Updates

Make edits to your map and retailers across all platforms in real-time

##### Customizable Branding

Customize your digital wayfinding signage to match your brand aesthetics

##### Insights & Analytics

Gain a better understanding of your shoppers through an Analytics Dashboard

##### Constantly Evolving

The Mappedin platforms are continually adapting to guide you and your customers

[![Get a Free Demo](https://no-cache.hubspot.com/cta/default/6215563/64a41034-eb98-47ca-9247-aea254e22ee0.png)](https://cta-redirect.hubspot.com/cta/redirect/6215563/64a41034-eb98-47ca-9247-aea254e22ee0)

![mappedin_smart_search](https://info.mappedin.com/hubfs/Product%20Images/Directory/mappedin_smart_search.gif "mappedin_smart_search")

## Mall Directory Smart Search

 

Mappedin's Digital Directories come equipped with Smart Search so that shoppers can search by category, retailer, brand, or product. This AI-driven feature shows predictive results as users type, minimizing the number of keystrokes needed to find a location. 

## Deals and Events

 

Highlight current and upcoming events and promotions on the start screen of your Digital Directories. Through integrations with advertising partners and dedicated content placements, your mall directory software can showcase dynamic ads, events, and promotions along with your digital venue map.

![directory-events-deals-gif](https://info.mappedin.com/hubfs/Product%20Images/Directory/directory-events-deals-gif.gif "directory-events-deals-gif")

![mobilepass_QR](https://info.mappedin.com/hubfs/Product%20Images/Directory/mobilepass_QR.png "mobilepass_QR")

## Mobile Pass

 

Shoppers can send directions from the Digital Directory to their mobile phones by text or with a QR code, allowing them to take the digital map experience on-the-go through Mappedin's responsive web solution. Add a touchless directions QR code to your directory homepage, eliminating the need for contact.

[![Responsive Mall Maps >](https://no-cache.hubspot.com/cta/default/6215563/c446d446-97b4-4f87-8b94-a430b69f0efd.png)](https://cta-redirect.hubspot.com/cta/redirect/6215563/c446d446-97b4-4f87-8b94-a430b69f0efd)

## Accessibility Mode

 

When accessibility mode is turned on, the directory software lowers important information and controls, making them easier to access. When directions require a multi-floor route, accessibility mode will prioritize a path using elevators and ramps, rather than stairs and escalators. 

![digital_directory_accessibility_mode_gif](https://info.mappedin.com/hs-fs/hubfs/Product%20Images/Directory/digital_directory_accessibility_mode_gif.gif?width=281&height=500&name=digital_directory_accessibility_mode_gif.gif "digital_directory_accessibility_mode_gif")

![analytics_dashboard_desk](https://info.mappedin.com/hubfs/Product%20Images/CMS/analytics_dashboard_desk.png "analytics_dashboard_desk")

## Insights & Analytics

 

Gain a better understanding of your shoppers and capture valuable insights on their interactions with your venue and its digital signage. Monitor search intent, missed searches, top categories, and more. Visual reports can be viewed directly in Mappedin's Analytics Dashboard or export the raw data for review.

## Offline Mode

 

Our Digital Directory is fully functional while offline, ensuring that shoppers can find what they're looking for even without a connection. Once connected, the Digital Directory will pull any updates from the Mappedin CMS. 

![directory-group-two](https://info.mappedin.com/hubfs/Product%20Images/Directory/directory-group-two.jpg "directory-group-two")

[![Get a Free Demo](https://no-cache.hubspot.com/cta/default/6215563/64a41034-eb98-47ca-9247-aea254e22ee0.png)](https://cta-redirect.hubspot.com/cta/redirect/6215563/64a41034-eb98-47ca-9247-aea254e22ee0)

 

### Digital Directory Customer Showcase

 

Mappedin's Digital Directory software is used across **700** **screens** in **250** **properties** around the world.   
With an average of **1.6 million** **searches** per month, more users are able to locate their destination than ever before. 

The Florida Mall, *Simon Property Group*

Chadstone, *Vicinity Centres*

Vaughan Mills, *Ivanhoe Cambridge*

Tysons Corner Center, *Macerich*

![shopping mall interior with people and escalators](https://info.mappedin.com/hubfs/Stock%20images/jorge-fernandez-salas-8O4NbjuPSXo-unsplash.jpg "shopping mall interior with people and escalators")

### 5 Benefits of Digital Maps in Shopping Malls

Digital maps provide instant access to information so shoppers can find their destination with ease...

[Read More >](https://resources.mappedin.com/blog/5-benefits-of-digital-maps-in-shopping-malls?hsLang=en)

![Mappedin Digital Directory in a Shopping Mall](https://info.mappedin.com/hubfs/_Product%20Images/Directory/Copy%20of%20Directory-4097.png "Mappedin Digital Directory in a Shopping Mall")

### Feature 101: Directory Voice Assist

Mappedin’s Directory Voice Assist is an audio-based assistant that provides a fast and touchless wayfinding experience on our Digital...

[Read More >](https://resources.mappedin.com/blog/feature-101-directory-voice-assist?hsLang=en)

![the-florida-mall](https://info.mappedin.com/hubfs/Case%20Studies/the-florida-mall-07.jpg "the-florida-mall")

### How Simon Has the Inside Edge

Case Study: Simon Property Group is a global leader in retail real estate. Their industry-leading retail properties provide shopping experiences for...

[Read More >](https://resources.mappedin.com/learn/how-simon-has-the-inside-edge?hsLang=en)

Visit our [Indoor Mapping for Malls](https://www.mappedin.com/verticals/malls) page to learn more. 

 

[![Get a Free Demo](https://no-cache.hubspot.com/cta/default/6215563/64a41034-eb98-47ca-9247-aea254e22ee0.png)](https://cta-redirect.hubspot.com/cta/redirect/6215563/64a41034-eb98-47ca-9247-aea254e22ee0)